NOTE: Please note that this service can be used to order periodic assessments / audits and renewal of certificates. Please use ‘+ New request’ to order initial certificates and / or modification of certificates.

The Planning page can be accessed by clicking on the ‘Planning’ tab or on the ‘Renewable certificate’ wheel indicating the status of DNV Approval Certificates for your company.

 

The Planning page gives an overview of all time-bound DNV certificates issued to your company and includes now an option to request orders by selecting one or multiple certificates.

You can use the free text field, or the filters for ‘Service type’, ‘Status’ to narrow down the certificates listed. By default, the radio button ‘Show expired’ are on, this can also be used to filter and narrow down the number of listed certificates.

 

 

Selected certificates will be visible in a drawer on the right-hand side. Here you can select certificates with different service types (e.g. MED, TA, AoSS etc.) and ‘+Create draft orders’ in one go. One draft order will be created for each service type, i.e. only the certificate of same service type will be in the same order.

 

 

 

Generated draft orders will appear in the drawer, and you must click on the orders to finalize and send the request to DNV.

NOTE: The generated draft order(s) disappear from the drawer in case the Planning page is refreshed. Please note that the draft orders are then to be found under ‘Draft orders’ on the Start page.

 

 

 

 

The certificate to which an order is created for will no longer be possible to select before the order is completed. A symbol next to the certificate indicates the status of the order process. Please find explanation in the table below.

 

 

 

The draft order gives an overview of the services selected for the order (here two renewals of MED-B certificates).

NOTE: The order will not be handled by DNV before the request is sent.

 

Now you have the following options:

• You may upload design documentation (e.g. test reports, drawings, data sheets etc.) for the by selecting  for the specific service.

• You may  (see #2 of the User Guide).

• You may 

 

NOTE : Here you must not upload documents, intended for design approval by DNV. Please do only upload order- or service relevant documents, like purchase order / order confirmation with your customer, survey documentation etc.

• You may already here update order information.         

 

 

This will at least be done when you send the request to DNV.

• You may  and a summary of the order appears.

 

The summary of the request starts with the registered services and visits.

 

In Details you see your reference number for the order, the responsible DNV station.

In Contact you can edit the contact person(s) for this order. By default, your user account will be shown as “your responsible person”. But you can also select another portal user.

You may in addition register users as “Project member”. These users will then also get our notifications and will see relevant information in the portal as “My” information.

You may register your customer and the customer reference (e.g. your purchaser and the purchase order No.). Here you may select customers from previous orders, otherwise please .

NOTE:   This may only be relevant, when your customer shall receive our invoice and the Approval Letter. Otherwise leave the fields blank or disable this part.

In Invoice you see the invoice address of your company. In addition, you may register an invoice reference number (e.g. your purchase order No. To DNV) if it is not the same as your already registered reference number for the order.

Finally, .

Please note that a pop-up box appears with information that must be confirmed to send the request. The content of the pop-up box depends on the service type.