Register Defect in Fleet status

Use Register Defect in Fleet status to report a vessel defect through a guided process and send the required information to DNV for fast-track handling. This feature is designed for customers who prefer a simpler way to report defects while keeping the case linked to the vessel and class follow-up. By using Register Defect, no DNV fee will be charged.

 

What you can do

• Register a defect from Fleet – Home (Figure 1) or from the Vessel status (Figure 2)
• Choose from predefined fast-track scenarios
• Submit the defect for fast-track handling

Prerequisites

• Access to Fleet status and to request survey for the relevant vessel
• Required defect information and supporting documents

Steps

1. In Fleet status, you can ‘Register defect’ from Home, or from the vessel status
2. Select the relevant defect from the list, or start typing to filter the list
3. Review the information provided
4.  Accept Terms & Conditions and Submit to send the defect to DNV
5.  In the Request you can upload the relevant documents

 

If the defect your vessel is experiencing is not listed as a fast-track option, you may request an equipment, hull or machinery damage survey, see [insert link to request survey].

Figure 1: 'Register defect' button on Fleet - home.

 

 

Figure 2: 'Defect registration' widget in 'Vessel status'